Service & Warranty
Standard Warranty
Coverage: All new machines include a standard warranty (typically 1–5 years; see your product invoice for details).
What’s Covered:
- Manufacturing defects
- Parts & labor for repairs due to factory fault
- Technical support via phone, email, or onsite visit
Not Covered:
- Normal wear & tear
- Consumables (filters, nozzles, optics, etc.)
- Damage from misuse, accidents, or unauthorized repairs
How to Get Service:
Contact our support team at info@umprotech.com or call +1 (872) 268-5842 with your serial number, purchase date, and a description of the issue.
Contact our support team at info@umprotech.com or call +1 (872) 268-5842 with your serial number, purchase date, and a description of the issue.
- Remote diagnostics: Many issues can be resolved via video call or phone support.
- Onsite service: For major issues, we provide fast onsite repair in the continental US (subject to availability and warranty terms).
Extended Warranty & Maintenance:
- Extended coverage available on request—protect your investment for up to 5 years.
- Preventive maintenance plans help avoid downtime and keep your equipment running at peak performance.
Why Choose UmproTech Service?
- US-based support team
- Fast parts availability
- Detailed service records for every machine
- Expert training for your staff
Our Promise:
We stand behind every machine. If you ever have a problem, our team will make it right—quickly and professionally.
We stand behind every machine. If you ever have a problem, our team will make it right—quickly and professionally.