Privacy Policy

This Privacy Policy explains how UmproTech Inc. collects, uses, shares, and protects personal information when customers visit our website, use our online store, purchase equipment, request quotes, communicate with us, or otherwise interact with our services.

UmproTech Inc. operates this website and online store, including related information, content, features, tools, products, and services. Our store may be powered by Shopify and may use third-party service providers to support website functionality, order processing, payment processing, shipping, analytics, marketing, and customer service.

1. Information We Collect
   We may collect personal information when you visit our website, request a quote, place an order, create an account, submit a form, communicate with us, or otherwise interact with our services. This may include your name, company name, billing address, shipping address, phone number, email address, payment details, order history, quote requests, equipment interests, communications, IP address, browser information, device information, and website usage data.
2. How We Collect Information
   We may collect information directly from you, automatically through cookies and similar technologies, from payment processors, shipping providers, website platforms, analytics tools, marketing partners, service providers, and other third parties that help us operate our business.
3. How We Use Personal Information
   We use personal information to provide and improve our services, process orders, prepare quotes, process payments, arrange shipping, provide customer support, communicate about orders or service requests, manage accounts, prevent fraud, maintain website security, improve our website, personalize customer experience, send relevant business or marketing communications, and comply with legal or regulatory obligations.
4. Payments & Financial Information
   Payment information may be processed by third-party payment processors, financing providers, or commerce platforms. UmproTech does not control every aspect of third-party payment processing and does not store full payment card details unless permitted and handled through secure approved systems.
5. Cookies, Analytics & Tracking
   Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand visitor behavior, improve performance, measure marketing effectiveness, and provide a better shopping experience. You may be able to manage cookie preferences through your browser or device settings.
6. Marketing & Advertising
   We may use personal information to send business updates, promotional messages, product information, quote follow-ups, financing information, service updates, or other relevant communications. Where required, you may opt out of promotional communications. Transactional messages related to orders, invoices, service, warranty, or support may still be sent when necessary.
7. How We Share Information
   We may share personal information with service providers and business partners who help us operate our business, including Shopify, payment processors, financing partners, freight carriers, shipping providers, installation or service partners, IT providers, analytics providers, marketing platforms, customer support tools, professional advisors, and government or legal authorities when required by law.
8. Relationship with Shopify
   Our online store may be hosted or supported by Shopify. Information submitted through the store may be processed by Shopify and related service providers to support store functionality, checkout, payments, fraud prevention, analytics, and other commerce features. Shopify may process certain personal information according to its own privacy policy and platform practices.
9. Third-Party Websites & Links
   Our website may contain links to third-party websites, tools, financing providers, payment providers, shipping providers, or other platforms. We are not responsible for the privacy practices, security, accuracy, or content of third-party websites. Customers should review third-party privacy policies before submitting personal information through those platforms.
10. Data Security
    We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, online service, payment system, or method of transmission is completely secure. Customers should avoid sending sensitive or confidential information through unsecured channels.
11. Data Retention
    We retain personal information for as long as reasonably necessary to provide services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, support warranty or service matters, and operate our business.
12. Your Privacy Rights
    Depending on your location, you may have the right to request access to personal information, correction of inaccurate information, deletion of personal information, a copy of your information, or opt out of certain uses of personal information such as targeted advertising or sale/sharing where applicable. These rights may be subject to legal limitations, verification requirements, and exceptions.
13. Children’s Privacy
    Our services are intended for business and adult customers. We do not knowingly collect personal information from children under the age of majority in their jurisdiction. If we learn that personal information from a child has been collected, we may take steps to delete it as required by applicable law.
14. International Transfers
    Personal information may be processed, stored, or transferred outside your state, province, or country, including through service providers, website platforms, payment processors, and business systems used to operate our services.
15. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, legal requirements, service providers, or operational needs. Updates will be posted on this page with a revised “Last updated” date.
16. Contact & Privacy Requests
    For official correspondence, privacy-related requests, legal notices, or questions regarding this Privacy Policy, please contact UmproTech Inc. at the company office address below:
    UmproTech Inc.
    901 E Orchard Street
    Mundelein, IL 60060

Notice: This Privacy Policy is provided for general business use and should be reviewed by qualified legal counsel before publication or use for legal compliance.